Error Codes
Players on the newest 4.0 versions of Letterpress should Contact Us for support with any error. Players on older versions of the app should upgrade though you may research your Error Code below for our recommended actions.
Error Code #0 - No Internet Service
Letterpress is unable to connect to the Game Center. Confirm that you have internet access via cellular or wifi. If you have access, try cycling your device off then back on to reset your internet access.
Error Code #2 - Authentication Failure
Letterpress is unable to connect with Game Center. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #3 - No Opponent
In most cases, your opponent has resigned this game before Game Center had a chance to update your app. When you tried to play the game was no longer active resulting in this error. Simply return to the home screen which should show the status as Game Over with the next refresh.
Error Code #6 - Game List Update
Letterpress is unable to retrieve your games from Game Center due to a connectivity issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #8 - Invalid Player
Typically, Game Center is unable to connect with your opponent like due to an authentication issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support. If you can contact your opponent, have them perform the RENEWAL procedures as well.
Error Code #10 - Multiplayer Unavailable
Looks like you might have Restrictions enabled for your device. Open the Settings app, tap “General”, and then tap “Restrictions”. Either make sure the “Multiplayer Games” switch near the bottom is turned ON or disable all restrictions.
Error Code #23 - Turn Submission Failure
Letterpress is unable to submit your turn to Game Center due to some connectivity issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #24 - No Opponent
In most cases, your opponent has resigned this game before Game Center had a chance to update your app. When you tried to play the game was no longer active resulting in this error. Simply return to the home screen which should show the status as Game Over with the next refresh.
Once again... if your Error Code is not listed or the problem persists, please Contact Us for email support.
Copyright © 2015 - 2021 Solebon LLC. All rights reserved.
Error Code #0 - No Internet Service
Letterpress is unable to connect to the Game Center. Confirm that you have internet access via cellular or wifi. If you have access, try cycling your device off then back on to reset your internet access.
Error Code #2 - Authentication Failure
Letterpress is unable to connect with Game Center. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #3 - No Opponent
In most cases, your opponent has resigned this game before Game Center had a chance to update your app. When you tried to play the game was no longer active resulting in this error. Simply return to the home screen which should show the status as Game Over with the next refresh.
Error Code #6 - Game List Update
Letterpress is unable to retrieve your games from Game Center due to a connectivity issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #8 - Invalid Player
Typically, Game Center is unable to connect with your opponent like due to an authentication issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support. If you can contact your opponent, have them perform the RENEWAL procedures as well.
Error Code #10 - Multiplayer Unavailable
Looks like you might have Restrictions enabled for your device. Open the Settings app, tap “General”, and then tap “Restrictions”. Either make sure the “Multiplayer Games” switch near the bottom is turned ON or disable all restrictions.
Error Code #23 - Turn Submission Failure
Letterpress is unable to submit your turn to Game Center due to some connectivity issue. Go into More and then tap "Reset Game Center" to reestablish connectivity (or tap here if you are on your iOS device). If this does not work, try the RENEWAL procedures to resolve connectivity issues detailed within Support.
Error Code #24 - No Opponent
In most cases, your opponent has resigned this game before Game Center had a chance to update your app. When you tried to play the game was no longer active resulting in this error. Simply return to the home screen which should show the status as Game Over with the next refresh.
Once again... if your Error Code is not listed or the problem persists, please Contact Us for email support.
Copyright © 2015 - 2021 Solebon LLC. All rights reserved.